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Reservation FAQs

Answers to your common reservation questions

I like what I see and would like to book. How do I make a reservation?

It's easy:

Call our highly knowledgeable Expedition Specialists at 1-800-EXPEDITION (1-800-345-3324)

Complete the request a quote form on our website.

Or call your local Travel Agent.

How far in advance should I make my reservation?

We encourage you to make your reservation just as early as possible—especially if you are limited to the time period in which you can travel. Our expeditions are popular, and our ships tend to fill quickly.

What’s included in the cost? Are there any hidden charges for port taxes, for example, that are not included?

There are never hidden charges, like port charges. Of course, you’ll want to check carefully the inclusions for the journey you’ve selected, but you can rest assured there will be nothing hidden.

Will I have to make payment at the time I make a reservation?

A deposit is required in order to hold a reservation. Deposit amounts vary depending on the destination and expedition you are reserving.

What form of payment do you accept?

We gladly accept payment by Visa, MasterCard, American Express, and Discover. Or, you may pay by personal check.

Can I make special cabin requests?

We will be happy to confirm your cabin request based on current availability.

What if the cabin I request is not available?

We will add you to our waiting list, and you will be contacted as soon as a cabin of your choice becomes available.

What happens if I need to change my mind about my choice of expedition and/or a departure date?

Any revisions you make within the cancellation penalty period, such as departure date or choice of voyage, are subject to cancellation fees.

What is the maximum number of guests that can stay in one cabin?

We offer triple and quad sharing accommodations on certain expeditions. We recommend you reserve early, as these cabins may be limited on certain ships.

What if I am traveling alone, as a solo guest?

We offer solo accommodations on all our expeditions. We recommend you reserve early, as solo cabins may be limited on certain ships.

If I am traveling alone, will you find a roommate for me?

If you are traveling solo and are willing to share accommodations with another guest of the same gender, we will be happy to make your reservation indicating your choice. This program allows you to pay the per person double occupancy rate whether or not we find a roommate to share with you. This program is subject to availability, and limited to certain ships and categories.

What our customers say about us

"I really enjoyed the trip and it was an unforgettable experience."

Tour : Land of the Penguins Antarctica , Nov 17 , 2015

I don't think I can write and convey even the essence of it all, it's a lifetime experience, even the photos won't be able to do justice. Everything was perfect.

Tour:Antarctica , Feb 2008

It was indeed a great pleasure travelling to Antarctica on MS Fram the expedition ship from Hurtigruten shipping line.

Tour : Greetings from Antarctica